Return Policy : Oceaneva Watches has a 30-day return policy/Money Back Guarantee beginning the day your watch is delivered.
We do provide a return label via email for all USA buyers.
All returns must be unsized and unworn with all the original packaging included. Item must be retuned to receive a refund in full.
If you choose to return your watch please notify us on our “CONTACT US” page or email info@Oceaneva.com with your order # in the email to be provided a return label.
Refunds are typically processed within 2 business days of receipt and credit goes back to the payment method which you originally used for the purchase. It can take 4-5 days for the refund to post back to your card.
Refund Policy : Our policy is 100% refund including any shipping costs unless item has been sized /worn in which case a 10-20% restocking fee may apply depending on condition and is on a case by case basis. No restocking fee applies if item is return in new condition as originally shipped.
Returns should be sent to:
Oceaneva
ATTN: Returns
20911 Timberlake Rd
STE F
Lynchburg, VA 24502
info@oceaneva.com
Please include your name and order number in the return to avoid any delays in the issuing of a refund.