Return Policy : Oceaneva Watches has a 30-day return policy/Money Back Guarantee beginning the day your watch is delivered.

We do provide a return label via email for all USA buyers. 

All returns must be unsized and unworn with all the original packaging included. Item must be retuned to receive a refund in full. 

If you choose to return your watch please notify us on our CONTACT US page or email info@Oceaneva.com with your order # in the email to be provided a return label. 

 

Refunds are typically processed within 2 business days of receipt and credit goes back to the payment method which you originally used for the purchase. It can take 4-5 days for the refund to post back to your card.  

 

Refund Policy : Our policy is 100% refund including any shipping costs unless item has been sized /worn in which case a 10-20% restocking fee may apply depending on condition and is on a case by case basis.  No restocking fee applies if item is return in new condition as originally shipped. 

 

 

Returns should be sent to:

Oceaneva

ATTN: Returns

20911 Timberlake Rd

STE F

Lynchburg, VA 24502

info@oceaneva.com

 

Please include your name and order number in the return to avoid any delays in the issuing of a refund.